Refund Guarantee
Our Refund Commitment at a Glance
Eligible unsuccessful cases qualify for a refund of 100% of the professional service fees paid for the covered case. Eligibility, case periods, request deadlines, exclusions, and separately approved third-party expenses are explained in our Payment and Refund Policy. Amazon independently determines case outcomes.
This page is a summary. The Payment and Refund Policy is the master policy and controls the full terms of the refund commitment.
